BC.GAME Self Exclusion — Take a Break or Stop Permanently

BC.GAME Self Exclusion

If you feel that gambling is becoming a problem, self-exclusion is the most direct tool available to you. BC.GAME offers both temporary cooling-off periods and permanent self-exclusion, effective immediately upon request.

Temporary Cooling-Off

A cooling-off period temporarily suspends your access to BC.GAME. During this period you cannot log in, deposit, or place bets. Options available:

• 24 hours
• 1 week
• 1 month
• 3 months
• 6 months

Permanent Self-Exclusion

Permanent self-exclusion closes your BC.GAME account indefinitely. Any remaining balance will be processed for withdrawal before closure. Once permanently excluded, you will not be able to reopen the account or create a new one under the same identity.

How to Self-Exclude

• Log into your BC.GAME account and navigate to Responsible Gambling settings
• Select your preferred exclusion period or permanent exclusion
• Alternatively, contact our 24/7 support team via live chat and they will action the exclusion immediately

During Self-Exclusion

BC.GAME will make every effort to prevent excluded players from accessing the platform. However, we strongly recommend also using third-party blocking tools such as Gamban for additional protection across all devices.

Support

If you need help with self-exclusion or are in distress, contact our support team immediately or reach out to GamCare or Gambling Therapy.