BC.GAME Refund and Withdrawal Policy

BC.GAME Refund and Withdrawal Policy

BC.GAME processes all withdrawals in cryptocurrency. This policy explains how withdrawals work, what conditions apply, and what to do if you have an issue with a transaction.

Withdrawal Process

• Withdrawals are processed to the cryptocurrency wallet address you specify
• Double-check your wallet address before submitting — BC.GAME cannot reverse transactions sent to an incorrect address
• Minimum withdrawal amounts vary by cryptocurrency
• Most withdrawals are processed instantly upon confirmation

Processing Times

Withdrawal processing times depend on the blockchain network of the selected cryptocurrency. BC.GAME initiates withdrawals promptly, but final confirmation times are determined by network congestion and block confirmation requirements. Bitcoin withdrawals typically confirm within 10–60 minutes. USDT (TRC20) and other fast-network coins typically confirm within minutes.

Refund Policy

Due to the irreversible nature of cryptocurrency transactions, BC.GAME does not offer refunds on deposits once funds have been credited to your account. If you believe a deposit has not been credited correctly, contact our support team with your transaction hash and we will investigate within 24 hours.

Withdrawal Conditions

• Bonus funds are subject to wagering requirements before withdrawal. See Bonus Terms Explained.
• BC.GAME may request identity verification before processing large withdrawals
• Withdrawals may be delayed if unusual activity is detected on an account

Contact Support

If you experience any issues with a withdrawal, contact our 24/7 support team via live chat or visit Contact Us.